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Accommodations for Patrons with Disabilities
ACCESSIBLE SEATING
Accessible seating for patrons with mobility limitations are available in both the Main Stage and Marjorie Branson Performance Spaces. When purchasing your tickets, please let us know how we can make sure you have the best possible Boston Court experience.
ASSISTED LISTENING DEVICES
Assisted Listening Devices are available for our patrons at no cost. Please inquire with the Box Office or Front-of-House Manager, and be prepared to provide a credit card or driver’s license, which will be held until the device is returned.
RESTROOMS
Boston Court’s restrooms are wheelchair-accessible.
PARKING
Parking is available for persons with handicapped placard in Boston Court’s lot, located directly behind the building.
SERVICE ANIMALS
Certified service animals necessary to assist patrons with disabilities are welcome and must remain on a leash or harness at all times. Please contact the Box Office at 626.683.6801 if you intend to bring a service animal to an event so appropriate seating can be reserved for you.
Single Ticket Policies
SINGLE TICKET EXCHANGE POLICY
Single tickets may be exchanged once per purchase within 24 hours of the performance for no charge. Any additional exchange will incur a $5.00 processing fee per order. Downgraded performance costs will not be refunded. Missed performances will not be exchanged.
SINGLE TICKET REFUND POLICY
All purchases are final, and Boston Court does not offer refunds. However, if you are unable to attend your scheduled performance, you may convert your tickets into a tax-deductible donation by contacting us prior to the scheduled performance. Please call the box office 626.683.6801 for more information.
STUDENT TICKETS
All student tickets, to both theatre and music performances, are always $25.
SENIOR TICKETS
Senior discounts are available for people 65+.
WHY THE $5 FEE ON EACH TICKET?
We all hate fees but, pesky as they are, that $5 helps cover the cost of the website and ticketing software, which we need to provide you with the best patron experience.
WHY THE $2 FACILITY FEE ON EACH TICKET?
Boston Court is lucky to have a beautiful, comfortable building with great audience amenities such as a free parking lot and spacious bathrooms. As the building is now 20+ years old and requires regular maintenance, this fee helps us keep the building in good shape for our community.
WILL CALL
All tickets are held at Will Call and can be picked up at the Box Office beginning one hour prior to the performance.
SEATING
Both the Main Stage Theatre and Marjorie Branson Performance Space are reserved seating. To guarantee the best seats, we encourage you to become a Member.
Ways to save
Access is important to Boston Court, so we offer multiple programs to try to make our programs affordable for as many people as possible.
BECOME A MEMBER
You are warmly invited to join Boston Court Pasadena’s new tax-deductible membership program! Members save 40% on tickets, receive other great benefits, and provide essential support to continue the work of Boston Court. More info here.
GROUP DISCOUNTS
Groups of eight or more are eligible for discounts when arranged in advance. Please contact the Box Office at 626.683.6801 for more information or to purchase.
RUSH TICKETS
Boston Court offers the following rush ticket opportunities for both music and theatre, with the exception of Opening Nights and Closing Weekends. Rush tickets are available at the Box Office, one hour prior to the performance and are dependent on availability.
– High School Students: FREE
– Arts & Entertainment Union Members (SAG/Equity/SDC/Musicians Local 47/United Artists/Etc.): DISCOUNTED
DRAMATISTS GUILD MEMBERS
We participate in “Playwrights Welcome” – a program that offers free tickets to those in the Dramatists Guild. Members may call ahead and reserve these seats, but Guild ID must be double checked at will call when picking up tickets. These tickets are FREE! Two DG tickets are available per theatre performance (except Opening Night and Closing Weekend).
COMMUNITY TIX*
Boston Court will have two community tickets available at $12 each including facility and convenience fees for all live theatre performances (except for Opening Night and Closing Weekend). Please check the website, as seats are released on the 10th of each month for the upcoming performances in the month.
*Community Tix are subsidized by generous support from the Z. Clark Branson Foundation.
Venue Policies
PARKING
Free parking is available in our parking lot, located behind our building (driveway just north of our front doors; enter off Mentor Ave.). We encourage you to arrive early to guarantee a space. There is a paid lot across the street if our free lot fills up.
PHOTOGRAPHY & RECORDING
Out of respect for the performers and your fellow audience members, photography and recording are not allowed during the performance.
CHILDREN
Parents are encouraged to use their best discretion when deciding whether to bring children to Boston Court, and to help ensure a good experience for all audience members. Some of our productions may contain sensitive themes or content. Please contact the Box Office if you have questions about a particular performance.
