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Accommodations for Patrons with Disabilities
ACCESSIBLE SEATING
Accessible seating for patrons with mobility limitations are available in both the Main Stage and Marjorie Branson Performance Spaces. When purchasing your tickets, please let us know how we can make sure you have the best possible Boston Court experience.
ASSISTED LISTENING DEVICES
Assisted Listening Devices are available for our patrons at no cost. Please inquire with the Box Office or Front-of-House Manager, and be prepared to provide a credit card or driver’s license, which will be held until the device is returned.
RESTROOMS
Boston Court’s restrooms are wheelchair-accessible.
PARKING
Parking is available for persons with handicapped placard in Boston Court’s lot, located directly behind the building.
SERVICE ANIMALS
Certified service animals necessary to assist patrons with disabilities are welcome and must remain on a leash or harness at all times. Please contact the Box Office at 626.683.6801 if you intend to bring a service animal to an event so appropriate seating can be reserved for you.
Subscription Policies
SUBSCRIBER BENEFITS
- The lowest ticket prices available
- 25% off of full-price tickets for guests
- 25% off of full-price tickets for concerts or plays outside of your subscription
- Priority seating
- Unlimited, complimentary ticket exchanges
- Complimentary Rose Parade parking
SUBSCRIBER EXCHANGE POLICY
Subscribers under any package may exchange their tickets as many times as they like. Costs will be incurred only if the exchange is made to a more expensive performance. For example, preview subscribers moving tickets to a performance during the regular run. Please note that downgraded performance costs will not be refunded.
OTHER SUBSCRIBER POLICIES
- Subscription tickets cannot be redeemed for Opening Nights or Community Matinees.
- Subscription reservations are always dependent upon availability.
- Full Court Pass tickets are non-transferrable.
WHY THE $5 FACILITY FEE ON EACH SUBSCRIPTION?
Boston Court adds this fee for subscriptions to help cover the cost of processing the subscription within our ticketing system, which now allows our patrons to reserve their performances online! This fee also helps us cover all customer service requests and exchanges.
Single Ticket Policies
SINGLE TICKET EXCHANGE POLICY
Single tickets may be exchanged once per purchase within 24 hours of the performance for no charge. Any additional exchange will incur a $5.00 processing fee per order. Downgraded performance costs will not be refunded. Missed performances will not be exchanged.
SINGLE TICKET REFUND POLICY
All purchases are final, and Boston Court does not offer refunds. However, if you are unable to attend your scheduled performance, you may convert your tickets into a tax-deductible donation by contacting us prior to the scheduled performance. Please call the box office 626.683.6801 for more information.
STUDENT TICKETS
All student tickets, to both theatre and music performances, are always $20.
SENIOR TICKETS
Senior discounts are available for people 65+.
WHY THE 10% FEE ON EACH TICKET?
We all hate fees but, pesky as they are, that 10% helps cover the cost of the website and ticketing software, which we need to provide you with the best patron experience.
WILL CALL
All tickets are held at Will Call and can be picked up at the Box Office beginning one hour prior to the performance.
SEATING
Both the Main Stage Theatre and Marjorie Branson Performance Space are general admission venues. Seating begins 10 minutes prior to the start of the performance, beginning with Boston Court subscribers.
Ways to save
Access is important to Boston Court, so we offer multiple programs to try to make our programs affordable for as many people as possible.
GROUP DISCOUNTS
Groups of eight or more are eligible for discounts when arranged in advance. Please contact the Box Office at 626.683.6801 for more information or to purchase.
RUSH TICKETS
Boston Court offers the following rush ticket opportunities for both music and theatre, with the exception of Opening Nights and Community Matinees. Rush tickets are available at the Box Office, one hour prior to the performance and are dependent on availability.
– High School Students: FREE
– Arts & Entertainment Union Members (SAG/Equity/SDC/Musicians Local 47/United Artists/Etc.): $20
COMMUNITY MATINEE*
Each theatre production at Boston Court has one performance called “Community Matinee.” All tickets are $5 and go on sale at the beginning of the season. Please check the website for exact dates.
*Ticket sales for these performances are subsidized by generous support from the Z. Clark Branson Foundation.
Venue Policies
PARKING
Free parking is available in our parking lot, located behind our building (driveway just north of our front doors; enter off Mentor Ave.). We encourage you to arrive early to guarantee a space.
PHOTOGRAPHY & RECORDING
Out of respect for the performers and your fellow audience members, photography and recording are not allowed during the performance.
CHILDREN
Children under the age of 12 will not be permitted inside the building until they are eligible to receive a vaccination against COVID-19.
