EMPLOYMENT

Development Associate, Individual Giving (Part-Time)

Classification: Part-Time (20 hrs/week), Non-Exempt
Compensation: $30/hr and PTO (paid time off)
Reports to: Executive Director
Supervises: N/A

POSITION SUMMARY
The Development Manager is a dynamic, creative, and organized fundraiser who is passionate about helping Boston Court Pasadena thrive and grow. This position will play a critical role in individual giving and managing day-to-day development operations. Reporting to the Executive Director, the Development Manager will support the executive team and the Board of Directors in their solicitation of major gifts, grants, and corporate sponsorships. Responsibilities of this position include management and growth of the annual fund, membership (shared responsibility with marketing), events, and the donor database, identifying and researching major gift and grant opportunities, and proofreading grant materials.

ESSENTIAL FUNCTIONS
● Execute annual individual giving fundraising and stewardship plans, under the direction and guidance from the Executive Director and Development Committee of the Board of Directors
● Assist the Executive Director with the identification, and cultivation of potential individual, as some corporate, and foundation gift prospects
● Coordinate the annual fund campaign; implement, test, and evaluate new strategies to improve donor acquisition, retention, upgrades, and stewardship of individual donors
● Coordinate and implement all direct mail fundraising campaigns, including messaging, copy, design, lists, and distribution
● Maintain excellent individual donor relations and stewardship, with a high level of professionalism and customer service, through correspondence, calls, and gatherings
● Execute weekly and timely donor acknowledgment and recognition for individuals and institutions, including thank you letters, calls, and accurate representation in all printed and virtual materials
● Identify and research major individual donor prospects and support the board and executive team in cultivation, solicitation, and stewardship strategies
● Coordinate and execute fundraising and stewardship events, including the annual gala and donor events, with support from the board and staff
● Serve as staff liaison to the BCP Development Committee, coordinate meetings, and agendas, and help focus the committee on measurable and timely development goals
● Proofread grant proposals, LOIs, and reports as needed
● Maintain the CRM donor database by managing donor data entry, gift entry, and pledge tracking
● Work with the Executive Director to track and reconcile contributed revenue, analyze campaign outcomes, and prepare tracking reports against goals as needed for the Board
● Serve as a critical member of the Boston Court team by staffing performances and functions
● Participate in the broader Pasadena, Los Angeles, and arts communities, serving as a representative of and advocate for the organization and developing relationships to benefit the organization

QUALIFICATIONS
The ideal candidate will be a personable and dynamic self-starter with the following qualifications:
● Meaningful experience working in development, preferably with a non-profit cultural and/or arts organization
● Strong writing skills including professional experience writing letters, campaign copy, and donor communications
● Demonstrated ability to successfully coordinate annual giving and membership campaigns
● Passion for non-profit performing arts and cultural institutions
● Fluency with computers and standard software programs, including Microsoft Office Suite
● Experience working with database and CRM systems (Audience View a major plus)
● Respect for the confidentiality of donor information and a strong sense of donor ethics
● Ability to work nights and weekends as necessary
● Preferred: Knowledge of the Los Angeles arts and culture community

TO APPLY
Send a cover letter and resume to Executive Director Manuel Prieto at work@bostoncourtpasadena.org call_made with “Development Associate application” in the subject line. Applications will be reviewed as they are received. If this posting is still up, the job is still available!

Equal Opportunity Employer
It is the policy of Boston Court Pasadena to provide all persons with equal employment opportunities without regard to race, color, religion, sex (including gender identity and sexual orientation), national origin, marital status, disability or age. Boston Court Pasadena is dedicated to building a culturally diverse and equitable environment. This position will remain open until a diverse and qualified pool of candidates is identified. Applicants from populations underrepresented in the theater field are strongly encouraged to apply.

Interim Patron Services Manager

Classification: Full-Time/Non-Exempt/Seasonal (1/2025-5/2025)
Reports To: Executive Director
Supervises: Part-Time House Managers and Box Office Assistants
Compensation: $25/hour

POSITION SUMMARY
The Interim Patron Services Manager acts as the primary point of contact for all ticketing, patron services, and front of house needs for the organization. With a mixture of customer service-oriented responsibilities, as well as administrative details for the organization, this person interfaces with all levels of the organization.

ESSENTIAL FUNCTIONS
● Serve as primary customer service agent for Boston Court patrons and artists.
● Manage all box office functions, including filling subscription orders, responding to patron inquiries, building ticketing, selling tickets, processing donation requests, and maintaining OvationTix CRM system
● Run Box Office settlement reports/financial reporting as needed by Marketing & Communications Manager and/or Executive Director.
● Manage box office during business hours
● Hire and train part-time, seasonal house managers and box office assistants to work all performances
● Train front of house staff in using ticketing platform OvationTix to process tickets, memberships and donations.
● Train front of house staff in encouraging membership and ticket sales.
● Train front of house staff in seating patrons and providing excellent customer service.
● Coordinate accessibility services for Boston Court (ASL, Assisted Listening, etc.)
● Manage Group Sales efforts
● Manage the approval of house seats and show-watching requests as needed
● Assist Music Stage Manager with on-site needs on concert days including, but not limited to catering, hospitality, dressing room set-ups.
● Provide support and hospitality services to staff and artists during rehearsal and tech processes in coordination with the Production Manager and/or Production Assistant(s)
● Provide on-site day-of-show artist services support
● Manage relationships with outside hospitality related vendors including caterers, florists, etc.
● Coordinate special events such as opening/closing night parties
● Assist Development Manager with deployment of membership campaign, including mailings and reminder calls. Process donations and memberships
● Assist with the management of web sales, as needed, including building and updating events online
● Process and reconcile department invoices, check requests, credit cards and other expenses
● Order concessions supplies and equipment, and track sales
● Coordinate new hire orientations and onboarding with Executive Assistant as needed
● Other job-related duties as requested

SKILLS & QUALIFICATIONS
● Excellent customer service skills
● Some experience working in ticketing or front-of-house, preferably for a performing arts organization.
● Excellent written and verbal communication skills
● Strong organizational skills and an attention to detail, including comfort with digital organizational systems such as Google Drive, Drop Box, etc.
● Ability to problem solve and find solutions with resources available
● Ability to work independently and be a self-starter
● Comfort working in a fast-paced environment with shifting priorities.
● Required: The ability to work some nights and weekends, as needed.
● Preferred: Experience operating and managing a ticketing system and/or database system.

TO APPLY
Send a cover letter and resume addressed to Executive Director Manuel Prieto to work@bostoncourtpasadena.org call_made with “Interim Patron Services Manager Application” in the subject line. Applications will be reviewed as they are received. If this posting is still up, the job is still available!

Equal Opportunity Employer
It is the policy of Boston Court Pasadena to provide all persons with equal employment opportunities without regard to race, color, religion, sex (including gender identity and sexual orientation), national origin, marital status, disability or age. Boston Court Pasadena is dedicated to building a culturally diverse and equitable environment and strongly encourages applications from People of Color, women and nonbinary people of all backgrounds. This position will remain open until a diverse and qualified pool of candidates is identified. Applicants from populations underrepresented in the theater field are strongly encouraged to apply.

CASTING

There are no scheduled auditions at this time. Please check back soon!

Music Submissions

If you’re interested in contacting us about submitting yourself, band, or composition for consideration please email at music@bostoncourtpasadena.org call_made. We can’t wait to hear it!

QUESTIONS
For any questions, please email us at music@bostoncourtpasadena.org call_made